Shake things up – find new stuff
Posted by supershiv on June 21, 2009
Sometimes you spend time and resources building features into your product only to find that customers don’t notice it. It can be frustrating.
For the past 7 years i had been shopping at the local Walmart. I knew where everything was and in which aisle. I didn’t have to think too much about it. Quick zip in and zip out process… a guys dream.
So last week, they closed the local Walmart and opened a Super Walmart nearby. Oh the frustration trying to find things. I must have spent at least an extra 15 minutes trying to find what i wanted (time i could have spent lying around on my couch). I did notice one thing though… I found and bought products that i didn’t know existed or were even sold at Walmart. They’ve probably always been there but i never went to those sections or aisles. How about that?
So let me draw a parallel and deduce that every once a while, you need to shake things up with your product. Move things around so people spend just a tad bit more time on your website/product and they may notice features that were always there but hitherto did not notice.